Your privacy matters to us. This page explains exactly what personal data jili18 collects from players in the Philippines, how we use it, and the rights you have over your own information. We keep things straightforward so you always know where you stand.
The following sections cover every category of data jili18 handles, the legal basis for processing it, and how long we keep it. If you have questions after reading, visit our FAQ page.
When you register an account on jili18, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred paymentmethod. We also collect a government-issued ID document for identity verification purposes, as required under Philippine regulations for online entertainment platforms. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect information about your gameplay activity, transaction history, and any communications you send to our support team. All data collection is limited to what is genuinely necessary for operating your account and fulfilling our legal obligations. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.
Your personal data is used primarily to create and manage your jili18 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Transaction data is retained to maintain accurate financial records, resolve disputes, and comply with anti-money laundering requirements that apply to online entertainment platforms operating in the Philippines. Technical and gameplay data helps our team identify and fix platform issues, optimise game performance on mobile devices, and ensure fair play across all sessions. Where you have opted in, we may use your email or mobile number to inform you of relevant promotions available on the Promotion page. You can withdraw your marketing consent at any time by contacting our support team. We never use your data to make automated decisions that produce significant legal effects without human review.
jili18 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond the service they provide to us. In certain circumstances, we may be legally required to disclose personal data to government authorities, regulatory bodies, or law enforcement agencies in the Philippines, and we will comply with such lawful requests. If jili18 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place. Any international transfers are governed by appropriate contractual protections consistent with Philippine data privacy law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory guidance. Financial transaction records are typically kept for a minimum of five years following the closure of your account, in line with anti-money laundering obligations. Identity verification documents are retained for the period required by the relevant regulatory authority and are securely deleted once that retention period expires. Technical logs and session data are generally retained for a shorter period and are used solely for security monitoring and platform improvement purposes. If you request the deletion of your account, we will erase or anonymise your personal data except where retention is required by law or legitimate business necessity. You may submit a data deletion request at any time by contacting our support team with your registered email address. We will acknowledge your request within a reasonable timeframe and confirm the outcome once the process is complete.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, and the right to erasure or blocking of your data where processing is no longer necessary or lawful. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on the FAQ page, and we will respond within the timeframe required by applicable law.
jili18 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which features are most used and where players encounter difficulties, allowing us to make targeted improvements. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. A full list of the cookies we use and their purposes is available on request from our support team. By continuing to use the jili18 platform after being informed of our cookie use, you consent to the use of essential and analytical cookies as described.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the jili18 platform is encrypted using industry-standard protocols, and our servers are protected by firewalls and intrusion detection systems. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data privacy obligations. We conduct regular security assessments and promptly address any vulnerabilities identified. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant authorities as required by Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili18 account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
jili18 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address. We encourage you to review this page periodically so that you remain informed about how we protect your data. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure. Previous versions of this policy are available on request. For any privacy-related questions or concerns, please visit our FAQ page or contact our support team directly.
Quick answers to the privacy questions Filipino players ask most often about their data on jili18.
jili18 is built for Filipino players who value both great entertainment and peace of mind. Register your free account today and enjoy slots, live casino, and more — knowing your personal information is handled with care.